What can I do if I forgot my password?

If you forgot your password don't worry!

It is very easy to rest your password on ONEzoo.


1. Please go to and choose "Forgot Your Password"

2. You will see this page

Please enter your registered email address and mark the box "I'm not a robot", then please click "Forgot Password"


3. You will receive an email like this


Please click "Reset Password" and you will see this screen

You can here enter your new password and don't forget to mark the box "I'm not a robot" then submit the new password by clicking "Reset Password".

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